All orders are dispatched within 1 - 2 working days from time of order.

Germany Delivery

Free and fast shipping for any orders within Germany. Orders are processed and dispatched within 24 hours. All orders made on Saturdays and Sundays will be dispatched on Monday morning. Orders are delivered within 2 - 3 working days. We aim to despatch as quick as we can because we know how exciting it is waiting for your lovely things to arrive. Delivery is free for all orders with German addresses.

EU Delivery

Free shipping on orders over €30 automatically applied at checkout. Your order will be processed and dispatched within 24 hours. All orders made on Saturdays and Sundays will be dispatched on Monday morning. The delivery time varies from 3 - 5 working days depending on your location. We ship our products worldwide using DHL. We have lots of regular shoppers from all around the world.

CH Delivery

Free shipping on orders over CHF50 automatically applied at checkout. Your order will be processed and dispatched within 24 hours. All orders made on Saturdays and Sundays will be dispatched on Monday morning. The delivery time varies from 3 - 5 working days depending on your location. We ship our products worldwide using DHL. We have lots of regular shoppers from all around the world.

US Delivery

Free shipping on orders over €100 automatically applied at checkout. Orders are processed and dispatched within 24 hours. All orders made on Saturdays and Sundays will be dispatched on Monday morning. The delivery time varies from 3 - 5 days depending on your location. We ship our products worldwide using DHL.

UK Delivery

Free shipping on orders over £50 automatically applied at checkout. Orders are processed and dispatched within 24 hours. All orders made on Saturdays and Sundays will be dispatched on Monday morning. The delivery time varies from 3 - 5 days depending on your location. We ship our products worldwide using DHL.

Worldwide Delivery

Free shipping on orders over €150 automatically applied at checkout. Orders are processed and dispatched within 24 business hours. All orders made on Saturdays and Sundays will be dispatched on Monday morning. The delivery time varies from 7-9days depending on your location. We ship our products worldwide using DHL.

FabRap Returns - No Quibbles!

All refunds and return policies are visible here

We pride ourselves on offering the very best customer service possible. Here at FabRap we really believe in offering great customer service. Fast deliveries and great communication, that's what online shopping should be about! If you've got a question, need some advice, not sure where to turn... give us a call, email us, Facebook us, Twitter us, whatever you're favourite way to communicate is. No question too daft, no problem too big! We love our products and we love our customers even more!

Returns address

What happens if my order gets stuck or lost in the mail?

All of our international orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologise! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Will I be charged for customs and taxes?

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.